Seller terms & conditions

The seller agrees to the administrative tariffs which varies from 5-10 % of the purchased product, dependent on the product type. The fee will be deducted automatically after a successful purchase and delivery. The seller agrees to wait for 5 working days from the day the buyer receives the product before receiving the proceeds from the sell. For the seller providing beauty services, the voucher is considered redeemed when the buyer makes a formal booking with the service provider. Cancellation of such booking will be subject to terms and conditions of the seller. The funds will be disbursed within 5 working days after the service has been redeemed. The seller agrees to provide a comprehensive description of the products or services, highlighting any shortcomings. The seller agrees not to provide any information in the form of image or description which can be perceived to deceive the buyer. If the seller does the latter, is liable to pay for courier charges for returning the product and transaction costs, may face sanctions from BuyTwoSlay which could include a permanent ban from the platform. Selling Policies When listing products on, you must comply with the following policies: 1. BuyTwoSlay IPR Policy. We take any violations of intellectual property rights seriously. We are committed to removing listing and selling of products or materials that infringe someone else’s Intellectual Property Right (IPR). 2. Counterfeits or Refurbished Products. Consumer trust is very important to us. It is a criminal offence to try to financially gain by using IPR without the owner’s permission. BuyTwoSlay will remove your listing if we suspect your products are not genuine. BuyTwoSlay vigorously pursues sellers who sell counterfeit products. We work with local law enforcement officials to try to stop the sale of counterfeit products. 3. Cancellation of Orders. You cannot delay a confirmed purchase order or cancellation of a confirmed order. Any cancellation of a confirmed order will be subject to penalty. 4. Misleading Product Information and Advertisement. It is your duty not to place any wrong information about your products, services your identity, or a brand on the site. Your advertisement must not be misleading. This means that you will not engage in any unfair trade practices, which is a criminal offence that would also involve damages. 5. Product Safety. Product Safety is our top priority. It is also the foundation of customer trust. Ensuring the safety of your products must be an important criterion for selling on BuyTwoSlay. You will remain always responsible for products or any features that harm or threatens to harm individuals, and or properties. 6. Your Content. You are solely responsible for all text, documents or other content or information uploaded, entered, or otherwise transmitted by you in connection with your use of the site. 7. Your Release. You remain always responsible for all and any dispute with an end user or a third party. You will release BuyTwoSlay and each of our affiliates (and their respective employees, directors, agents and representatives) from and against any and all claims, costs, losses, damages, judgments, penalties, interest and expenses (including reasonable attorneys’ fees) arising out of any claim, action, audit, investigation, inquiry or other proceedings instituted by a third party, entity or a government agency, that arises out of or relates to your conduct, the products you sell, services you offer, any content you provide, the advertisement, offer, sale or return of any products you sell, any actual or alleged infringement of any intellectual property or proprietary rights by any products you sell or content you provide. 8. Claims. Whilst Seller terms contain detailed provisions for breaches or claims, we would like to highlight that we will withhold all payments to you. Depending on the nature of a claim, we will ask you to compensate customers and do all other necessary remedial actions without prejudice to our rights and remedies. 9. Questions? We are always happy to help with questions you might have! Check out our FAQs or contact [email protected] for any questions in respect to Site Terms. Brand Owners Intellectual Property Rights (Copyrights, Trademarks, Counterfeits). BuyTwoSlay respects the rights of others. Listing, selling, or using an unlicensed, counterfeit, trademarked, or copyrighted products or material is against BuyTwoSlay’s Terms and Conditions and its Product Listing Policy and internal operating procedures. We take these matters seriously and will enforce any claims made to BuyTwoSlay concerning such matters in accordance with DMCA and other applicable local and international laws. Brand, Copyright, and Trademark Owners We take intellectual property rights seriously. If you suspect, there's any product or listing on BuyTwoSlay that infringes on your intellectual property rights please provide the following information for immediate action by our legal team: An electronic or physical signature of the person authorized to act on behalf of the rights owner; A description of the product or listing that you claim has been infringed upon; A URL and a description of where the material you claim is infringing is located on the site; A URL and a description of where original and legitimate uses of the infringing material can be seen; Your address, telephone number, and e-mail address; A statement by you that you have a good-faith belief that the disputed use is not authorized by the rights owner, its agent, or the law; A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Marketplace Sellers Customers trust that they can always buy with confidence on BuyTwoSlay. Products offered for sale on the website must be authentic and must not include any copyrighted or trademarked material without consent of the original rights owner. The sale of counterfeit products, including any products that have been illegally replicated, reproduced, or manufactured, is strictly prohibited. If an infringing product or listing is discovered on BuyTwoSlay, the product will be removed and the seller will be subject to being permanently banned from selling on the site, their funds may be withheld, and further legal may be pursued by BuyTwoSlay and the legal rights owner of the infringing material. We Do Not Enforce Catalogue content ownership and image restrictions: When a detail item page is created, it becomes a permanent artifact in the BuyTwoSlay catalog. It will remain in the catalogue even if the creator's offers sells out. It is important to also realize that when you content is submitted to the BuyTwoSlay catalogue, even if you are the original copyright owner of images and text copy, you grant BuyTwoSlay and its affiliates a non-exclusive, worldwide, royalty-free, perpetual, irrevocable right to exercise all rights of publicity over the material. Other marketplace sellers can list their offers for sale against catalogue items that you have created or added your copyrighted images and text to as long as it is an exact match. If you believe sellers are listing against catalogue items that do not exactly match their items, we ask that you report the violation. If your intellectual property content has been added to our catalog without your consent, please follow the instructions for Brand, Copyright, and Trademark Owners to report the content.

Buyer terms & conditions

These terms and conditions apply to purchases made on this web site from All orders placed through this website are subject to confirmation and acceptance by BuyTwoSlay. All prices are in South African Rands. ORDERS AND DELIVERY BuyTwoSlay or its agent will deliver the goods you order to the address you specify in your order, within the agreed time frame, subject to their availability. Where the goods are not available, you will be notified of this by BuyTwoSlay as quickly as possible. Anyone at the delivery address who receives the goods will be presumed by BuyTwoSlay to be authorised to receive the goods. You must ensure that a person over that age is available to accept delivery of the goods. If there is no-one at the delivery address or no-one of appropriate age to receive the order, BuyTwoSlay may charge you additional delivery fees. Once the goods are delivered to you, you will own them, and it is your responsibility if they are lost or damaged. Delivery and Shipping Delivery costs for small items are automatically calculated and charged to your account. Any items marked as bulky or outside the guidelines, will be charged accordingly to size, weight and destination. These deliveries will be made Monday to Friday. Returns and Replacements Buyers have the right to receive the product or service as described, if this is not achieved, they can request for full refund from the seller. The buyer has a right to request for refund under the following conditions: 1. If the product is damaged during transit 2. If the product is not as described in the website 3. If the product is counterfeit 4. If the delivery time has passed 5 working days Email [email protected] If you are not satisfied with your purchase please contact us within 24 hours Please email us [email protected] or call +27 12 004 3263. quoting receipt number and your reason for returning the item. Prices and Payment For each online order, you must pay: the applicable price for the relevant goods confirmed by BuyTwoSlay. Your order and credit card details are safe and secure. All personal and credit card information provided to BUYTWOSLAY is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the internet. At this stage, we can only accept payments using the methods stated in the Orders and Payment section of this web site. We are unable to accept COD charges. Payment must be cleared before the goods are dispatched. Your Account You agree to take responsibility for the safekeeping of your email address. You are liable if your email address is used by an unauthorized person. You agree to release and indemnify BuyTwoSlay in connection with any use (whether authorize or unauthorized) of your email address. BuyTwoSlay may suspend or cancel your account at any time without prior notice. Pictures BuyTwoSlay aims to include up-to-date pictures of all of the goods on this web site. We have made every effort to display the true colour of the item’ Privacy BuyTwoSlay will not reveal your personal information to external organisations except for the purposes of fulfilling your order. Liability Any liability of BuyTwoSlay in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, limited to: 1. in relation to goods, the replacement of the goods or the supply of equivalent goods; and 2. in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again. Changes to Terms Each order is governed by the terms and conditions current when the order is placed. BuyTwoSlay may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order. Applicable Law All purchases under this web site and these terms and conditions are subject to the laws of the country where we are operating. Delivery Address and Contact Details When placing an order with us, where we are to deliver goods to you, we require a physical street address. Delivery is via courier and cannot be to a post office box. Please note that an authorized signatory needs to be at the delivery address to sign for and collect the goods.
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